Sales Associate - Store 005

Oklahoma City, United States

Job brief


We are looking for an energetic, result-driven retail Sales Associate
This position involves serving customers and all aspect of in-store sales. 

What does a Sales Associate do?
The Sales Associate’s responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals. 


Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service Assess customers needs and provide assistance and information on product features

  • Welcome customers to the store and answer their queries

  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis

  • “Go the extra mile” to drive sales

  • Maintain in-stock and presentable condition assigned areas

  • Actively seek out customers in store

  • Remain knowledgeable on products offered and discuss available options

  • Process POS (point of sale) purchases

  • Cross sell products

  • Handle returns of merchandise

  • Team up with co-workers to ensure proper customer service

  • Build productive trust relationships with customers

  • Comply with inventory control procedures

  • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Requirements

  • Proven work experience as a Retail Sales associate, Sales representative or similar role

  • Basic understanding of sales principles and customer service practices

  • Proficiency in English Basic Math skills

  • Working knowledge of customer and market dynamics and requirements

  • Track record of over-achieving

  • Hands-on experience with POS transactions

  • Familiarity with inventory procedures

  • Solid communication and interpersonal skills

  • A friendly and energetic personality with customer service focus

  • Ability to perform under pressure and address complaints in a timely manner

  • Availability to work flexible shifts

  • High school Diploma or GED.

  • Must be at least 18 years of age to work or shop at The Vape Bar

 

Job Complexity:
  

Personal Evolution:
Variability of the Job:
Job Security:
Overachieving Possibilities:

Benefits

Healthcare, dental, vision, life insurance

Rewarding Work

Help smokers transition to vaping, give them control over their nicotine

Great Work Environment

Come work in a company where you are valued and treated with respect!

Discount Programs

Employees  get free house e-liquid and 20% off all other products!